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Nettie Frolic wants you to be 100% thrilled with your purchase! If you do choose to return your purchase, contact us with 14 days of receipt, unauthorised returns will not be refunded.

All jewellery purchases should be unworn, in original box and packaging with tags still attached, if returning Dogeared please make sure the jewellery has not been removed from the presentation card and the card is not disfigured, please note pierced earrings cannot be returned because of hygiene reasons.

If returning scarves please place folded back in cellophane wrapping and returned as received.

The buyer will pay return shipping and insurance costs, if goods are found to be damaged or worn they will be sent back to the buyer at the buyers expense. Please allow up to 28 days for your refund to be processed.

Free shipping on all uk orders!

We also ship worldwide via fully insured and trackable Royal Mail International Signed For post